Privacy Policy

When you contact us or book a repair, we collect your name, phone number, email address, and the details you share about your drone and the issue you are having. If you visit our shop in Houston, we may also note your drone's model, serial number, and repair history so we can serve you better next time.

Like most websites, we automatically collect basic technical information such as your IP address, browser type, device type, and the pages you visit. This helps us keep the site running smoothly and understand what information customers need most.

We use your contact details to schedule repairs, send updates, provide quotes, and follow up after your drone is back in the air. If you sign up for reminders or promotions, we use your email or phone number to send those messages, and you can opt out at any time.

We also use website and repair data to improve our services, train our technicians, and make sure our Houston shop runs efficiently. We do not sell your personal information to anyone.

Our website uses cookies and similar technologies to remember your preferences, keep your session secure, and measure how visitors use our pages. Cookies are small files stored on your device that help the site work properly.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as intended, but you can still call us at +1 281 555 4468 to get help with your drone.

We use trusted third-party tools, such as website analytics and scheduling platforms, to understand traffic and manage appointments. These tools may collect information about your visit in accordance with their own privacy policies.

We also use payment processors when you pay for a repair. Those providers handle your payment details securely, and we do not store full credit card numbers on our systems.

We share your information only when it is necessary to run our business. That includes service providers who help us with scheduling, payment processing, email updates, and website analytics. They are required to protect your data and use it only for the services they provide to us.

We may also disclose information if the law requires it, to protect our rights or safety, or as part of a business transfer. We never sell or rent your personal information to third parties for their own marketing.

We keep your personal information for as long as needed to provide repair services, maintain your repair history, meet legal and tax requirements, and resolve any issues that come up. When information is no longer needed, we securely delete or anonymize it.

If you ask us to delete your information, we will do so unless we are required to keep it for legal reasons or an ongoing repair.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure systems, limited access for staff who need it, and safe handling of paper and digital records.

No method of transmission or storage is completely secure, but we work hard to keep your data safe. If you have concerns, call us at +1 281 555 4468 and we will be glad to talk through how we handle your information.

You have the right to ask what personal information we hold about you, request a copy, correct mistakes, or ask us to delete it. You can also opt out of marketing messages at any time by using the unsubscribe link or calling our shop.

To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within a reasonable timeframe and help you however we can.

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us so we can remove it.

If you are a parent or guardian and have questions about your child's information, reach out to us at +1 281 555 4468.

We may update this privacy policy from time to time to reflect changes in our practices or the law. When we make changes, we will post the new policy on this page and update the effective date.

We encourage you to review this page occasionally. If you keep using our website or services after changes are posted, that means you accept the updated policy.